You can add unlimited users to your HelpHub site for the same flat price. Unlike other knowledge bases products, we don't increase your bill for each new user you add.

Adding a new member to your site

  1. From your dashboard, click the Members tab.
  2. Then, click the "Invite Member" button.
  3. Add the new member's email address. The new member will receive an invitation to join your HelpHub site at this email address, so make sure it's an address they have access to.
  4. Choose a role for your new member. You can learn how roles work from this article.

The new member you invited will receive an email within a few minutes that will instruct them to create an account and join your site. You can always resend the email from your dashboard if they haven't received it after a few minutes.